Error Code: 1687/E04
Description
The FINE cartridge is not installed
properly.
Resolution
1.
Retract the output tray extension
and the paper output tray, open the cover, and then remove the FINE cartridges.
2.
Then re-install the FINE cartridges,
push the FINE cartridge until it clicks into place.
3.
Close the cover.
If
the above solution has not resolved your error, please contact Canon
authorised service 855-517-2433.
I have a pixma mp237 that gets error 1687, I followed everything that has been said here and I still get the same error, so what do you suggest I do?
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